FREIGHTMASTER PUBLISHING

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ABOUT US

Freightmaster Publishing was established in 1995 to publish regular and ad-hoc railway books for both enthusiasts and professionals alike.

PAYMENT SECURITY

No payment data is held on our system. All financial transactions are handled via the secure Paypal payments system (which allows the use of debit and credit cards as well as PayPal itself).

GUARANTEE

We guarantee your satisfaction. All products come with a 7 day guarantee.

CONTACTING US

Please either email, telephone (see bottom of any page) or write to Freightmaster Publishing, 158 Overbrook, Swindon, SN3 6AY.

DELIVERY

We ship via Royal Mail 2nd Class mail to UK addresses and by Airmail oversea. UK orders are post-free.

Orders outside the UK are subject to the following rates:

 

up to 500g

501 - 750g

751 - 1000g

over 1000g

EUROPE (incl. Ireland)

£5.00
£7.00
£8.00
£10.00

Rest of the world

£7.50
£10.00
£13.00
£15.00

Please calculate the total weight of your order and then select the appropriate postage button above to add to your Cart.

FREIGHTMASTER - 300g

WAGON RECOGNITION - 600g

FREIGHTMASTER 4 ISSUES SUBSCRIPTION - use 800g

FREIGHMASTER Online (with Wagon Recognition) - 600g

eg. purchase of FREIGHTMASTER and WAGON RECOGNITION = 200+600 =800g SHIPPING TO EUROPE costs £8.00

Orders received on Saturday / Sunday will be posted on the following Monday and if received on a Bank Holiday, will be sent the following Tuesday. All books are well packaged, usually in padded Jiffy Bags.

RETURNS / REFUNDS POLICY

In accordance with your statutory rights as a consumer, claims for refunds, replacements will be offered as applicable if goods are found to: - Be of unsatisfactory quality - Not correspond with their description The cost of returning goods under their rights indicated above will be paid by us and refunded. Goods returned to us as none faulty within 7 days from receipt will warrant a full refund and any goods which are found to have no fault after the 7 days will incur a handling charge of 10% of the items value and excludes the refund of return postage charges. Under the Distance Selling Regulations 2000, when you buy mail order goods over the internet (or mail order goods by telephone) you have the right to cancel your contract at any time up to 7 working days after the receipt. You must notify us of your intention to cancel the contract under these provisions, within the cancellation period and preferably in writing (we will issue you with a returns number to include with your return). You must take reasonable care of the goods whilst in your possession, and they must be returned promptly and in their original condition with adequate packing to ensure their safe arrival. You are entitled to remove the goods from their packaging for reasonable examination but you may be liable for any loss of value resulting from any damage or alteration caused whilst in your possession. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

PRIVACY

Freightmaster Publishing do not disclose buyers' information to third parties. Data collected via this website is used to:

a. Take and fulfill customer orders.

b. Administer and enhance the site and service. Any customer that wishes for their details to be removed from our system is able to do so by contacting us by email or in writing.


Freightmaster Publishing     Tel: 01793644957   Email: